Privacy policy

This policy explains what information ProfitPass ("we", operated by Capra Ventures LLC) collects when you use getprofitpass.com, how we use it, and the choices you have. In short: we only read what we need to calculate your clients' profitability, we never sell your data, and you can disconnect and have it deleted at any time.

What we collect

• Your Jobber account's name and ID, so we know which business the results belong to.
• Data from your Jobber account that you authorize: recurring jobs and their prices, visit schedules, assigned team members, timesheet entries, and the client names attached to those jobs. We read this through Jobber's official API after you click "Allow Access" in Jobber.
• Your clients' first names and email addresses, read from Jobber, so we can send the price-update letters you approve. We also store your clients' replies to those letters (whether they accepted, and the text of any question they ask) so you can see them.
• Your cost settings (labor rate, drive time, target margin and similar) that you enter.
• Billing details, if you subscribe. Payments are handled by Stripe; we never see or store your full card number, only your subscription status and the email and name you give Stripe.
• Basic technical logs (such as request times and errors) kept by our hosting provider to run and secure the service.

We never see or store your Jobber password.

How we use it

• To calculate each recurring client's cost, margin and suggested price, and show them to you.
• To save your Profit Check results and settings so you can come back to them.
• To send the price-update letters you approve to your clients, and show you their replies.
• To manage your subscription and send account and billing emails.
• To keep the service working, secure, and to fix problems.

We do not sell your data, use it for advertising, or share it with anyone except the service providers below, who process it only to run ProfitPass.

Service providers

• Jobber: the source of your business data, accessed with your permission.
• Vercel: hosts the website and app.
• Supabase: stores your account, settings and results (United States).
• Stripe: processes payments and subscriptions.
• Resend: sends email on our behalf.
• Cloudflare: domain and email routing.

Security

The keys that connect ProfitPass to your Jobber account are encrypted before they are stored, and the encryption key is kept separately from the database. All traffic uses HTTPS. No system is perfectly secure, but we limit what we collect and who can access it.

Keeping and deleting your data

We keep your data while your Jobber account is connected. When you disconnect ProfitPass from Jobber's App Marketplace, we delete your connection keys and saved Profit Check results. To delete everything else, including your billing records where the law allows, email hello@getprofitpass.com and we'll remove it within 30 days.

Your clients' information

Your Jobber data includes names of your own customers. We process it only on your behalf to produce your results, and never contact your customers unless you use a feature that sends messages you have approved. Those messages go out in your business's name, and replies go straight to you. To have your clients' names, email addresses and replies deleted, email hello@getprofitpass.com.

Children

ProfitPass is a business tool and is not intended for anyone under 18.

Changes and contact

If we change this policy, we'll update the date above and, for significant changes, let connected users know. Questions: hello@getprofitpass.com.